FAQs

Shipping

Processing Time-Frame:

Please allow up to 3-5 business days for any given order to be processed, with an additional 1-4 business days during high volume sale periods (i.e. new item releases).


Delivery Time-Frame:

We ship from Pennsylvania located in USA so orders shipped across the border can take longer due to customs.

Here is an estimated guideline of shipping times provided by our Post Office:

United States: 2-7 business days
Canada: 7-15 business days
International: 15-25 business days

Nightboy is not responsible for duties, taxes, or customs fees under any circumstance. Buyer is accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Tracking

Tracking is not offered for smaller items such as stickers. For our bigger items (apparel, banners ) we will provide you with a tracking number.

Returns

All sales are final. Please carefully review your order and verify your information prior to finalizing your purchase. If however the goods were damage upon delivery, please don't hesitate to send an email to us or message us on our Instagram! We will happily replace it for you :)